At Absolute Tech Services, we are committed to delivering high-quality digital marketing and technology services. This Refund Policy outlines the terms and conditions regarding payments, cancellations, and refunds for services purchased through our company.
By engaging our services, you agree to the terms described in this Refund Policy.
General Policy
Due to the nature of digital marketing, consulting, creative, and technology-related services, many of our services involve time, expertise, research, planning, and work performed specifically for each client. As a result, refunds are generally limited once work has commenced.
Each project is reviewed individually, and any refund decisions will be made at the sole discretion of Absolute Tech Services.
Consultation Services
Fees paid for consultations, strategy sessions, audits, assessments, or advisory services are non-refundable once the consultation has been delivered.
If a consultation is canceled by Absolute Tech Services and cannot be rescheduled, a full refund may be issued.
Digital Marketing Services
Services such as:
- Search Engine Optimization (SEO)
- Google Ads Management
- Pay-Per-Click (PPC) Advertising
- Social Media Marketing
- Content Marketing
- Email Marketing
- Local SEO
- Marketing Strategy Services
are based on ongoing work, expertise, and resource allocation.
Therefore:
- Refunds are not available for services already performed.
- Monthly service fees are generally non-refundable once the service period has begun.
- Marketing results cannot be guaranteed and do not qualify as grounds for a refund.
Website Design & Development
For website design and development projects:
Before Project Work Begins
Clients may request cancellation before work has started. In such cases, any eligible refund will be reviewed after deducting administrative, planning, or processing costs already incurred.
After Project Work Begins
Once project work has started, refunds may be reduced or unavailable based on:
- Work completed
- Resources allocated
- Project milestones achieved
- Third-party expenses incurred
Completed Projects
No refunds will be provided for completed and approved website projects.
Content Creation Services
Services including:
- Website content
- Blog writing
- Copywriting
- Graphic design
- Creative assets
- Marketing materials
are customized specifically for each client.
Because these deliverables are created based on client requirements, payments for completed content and creative work are non-refundable.
Third-Party Costs
Refunds do not apply to third-party expenses, including but not limited to:
- Advertising spend
- Domain registrations
- Hosting services
- Software subscriptions
- Premium tools
- Licensing fees
- Stock images
- Third-party platform fees
These charges are governed by the policies of the respective providers.
Project Cancellation
Clients may request cancellation of ongoing services by providing written notice.
Cancellation requests:
- Do not automatically qualify for refunds.
- May remain subject to contractual obligations or notice periods outlined in service agreements.
- Will not affect payment obligations for work already completed.
Service Dissatisfaction
If you are dissatisfied with any aspect of our services, we encourage you to contact us as soon as possible.
Our team will make reasonable efforts to:
- Review your concerns.
- Clarify project expectations.
- Address service-related issues.
- Identify possible solutions where appropriate.
Client satisfaction is important to us, and we strive to resolve concerns professionally and fairly.
Chargebacks and Payment Disputes
Before initiating a chargeback or payment dispute, we encourage clients to contact us directly to discuss and resolve any concerns.
Submitting a chargeback for services already delivered may result in:
- Suspension of ongoing services.
- Termination of service agreements.
- Collection efforts where permitted by applicable law.
Exceptions
In certain circumstances, Absolute Tech Services may issue a partial or full refund at its sole discretion.
Any exception granted in one case does not create an obligation to provide refunds in future cases.
Changes to This Refund Policy
We reserve the right to modify or update this Refund Policy at any time without prior notice. Updated versions will be posted on this page with a revised effective date.
Continued use of our services following any changes constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Refund Policy or wish to discuss a billing matter, please contact us through the contact form available on AbsoluteTechServices.com.
We will make reasonable efforts to review and respond to your inquiry promptly.